Terms, cancellation and refunds

Draft for business review. Publish the final service terms, refund rules and operator contact details before taking live payments.

Service role

Loan Saathi provides loan-assistance and DSA connection services. It is not a bank, NBFC or lender. A participating DSA may assist with the application process; the lender decides eligibility, rates, terms, approval and disbursal.

What the fees cover

₹99 and ₹199 fees cover only the assistance scope shown at checkout. A fee does not buy or guarantee a loan offer or approval. Credit-score checks must be separately consented and performed only through an authorized process.

Cancellation and refunds

Insert the actual cancellation window, refund eligibility, processing timelines, and grievance contact here. This draft intentionally does not invent a refund promise.

Operator details

Add the registered business name, address, support contact, grievance contact and applicable tax details.